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Continued Focus on Customer Satisfaction Telarix Introduces its Knowledge Base Online Support System

Vienna, VA - October 13, 2016  – Telarix Inc. ("Telarix"), the leading provider of wholesale and partner solutions for service providers, has announced the industry’s first repository for best practices in interconnect business and network optimization as part of its iXTools and iXLink offerings.

The Telarix repository currently houses over 1500 articles and is updated daily by industry experts. The initiative is a collaborative effort with customers to identify and review best practices as it relates to wholesale billing, partner settlement, least cost routing, fraud management, business intelligence, etc.

“As industry requirements change and a call for on demand information grows, we thought it prudent to give our customers access to best practices and trading techniques,” said Susan Wegmueller, Senior Program Director Telarix, Inc. “Doing so enables advanced levels of productivity within their Telarix systems and higher levels of efficiencies across their organizations.”

“This repository will assist carriers in making more sound business decisions while still providing the flexibility needed to run the business based on individual strategies,” said Shahdy Ali-Hassan, Vice President Client Services. “Our Customers have the ability to self-select areas of interest and best practices creating a more enhanced customer experience.”

About Telarix
With a community of over 4,000 carriers, Telarix is the de-facto standard in digital information exchange. Every day, we empower our clients with wholesale billing, business intelligence, fraud management, least-cost routing and partner settlement solutions for Voice, SMS and Data. Telarix is winner of The Best Fraud Solution in 2015 and the 2016 Stratecast Global Market Leadership Award in Communication Service Provider (CSP) Billing for the Interconnect & Settlement Market. For more information, visit us at http://www.telarix.com.

About Vista Equity Partners
Vista Equity Partners, a U.S.-based investment firm with offices in Austin, San Francisco, Chicago, and Oakland with more than $30 billion in cumulative capital commitments, currently invests in software, data and technology-based organizations led by world-class management teams with long-term perspective. Vista is a value-added investor, contributing professional expertise and multi-level support towards companies realizing their full potential. Vista’s investment approach is anchored by a sizable long-term capital base, experience in structuring technology-oriented transactions, and proven management techniques that yield flexibility and opportunity in private equity investing. For more information, please visit www.vistaequitypartners.com.

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